Faqs By Order


Does your store deliver at the doorstep?

Yes. Our store delivers right at the customer’s doorstep, provided the address has been given correctly. This makes it easier for us to track the location and deliver on time. It can be a residential address, office address or any other place where the customer wants the delivery. We do not leave any parcel at the doorstep and ensure that it is received by the customer. Hence, doorstep delivery is what we do throughout India.

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Is the delivery time same in all cities throughout India?

The delivery time in all cities is the same, that is, 2 to 3 business days. In Kolkata and Delhi, however, the order will be delivered within 24 hours from the time of order. Wherever you are in India, our courier service provider will deliver the order right on time at your doorstep. It hardly gets delayed unless there occurs any mishap on the way. Otherwise, our deliveries throughout India are always on time.

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By what time I need to cancel an order?

In case of order cancellation, your time limit will be 48 hours from the time of receiving the order. However, if you are unable to cancel the order within this time frame, then no cancellation request would be accepted. In such cases, no reasons, circumstances or factors will be accepted for delaying in cancellation. If you have any queries on order cancellation, you are welcomed to get in touch with our sales executives.

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