Delivery and Return Policy
Securesextoy owns a set of delivery and return policies that must be taken into consideration by one and all. The services offered by this online store will be largely based on these policies. Customers who want to buy products from our store should be aware of all the steps we execute for delivering orders, returning products and taking payments.
We Sell Products to India and Overseas
Securesextoy sends out orders throughout India and overseas in countries like Dubai, Netherlands, UAE, Nepal, South Africa, Bangladesh and more. To receive payments overseas, we allow customers to avail the facility of Direct Bank Transfer. The minimum time period to deliver products is 7 to 10 business days. Whatever we order, we keep it confidential in standard boxes containing no details.
Our Order Delivery Payment Policies in India
As far as accepting payments in India is concerned, we have options like Cash on Delivery (COD), Direct Bank Deposits, Net Banking, NEFT, RTGS , Paytm, Payumoney and more. Besides, one can pay online through debit or credit cards. In case of Cash on Delivery, one can shop up to Rs. 40,000, which is applicable in all major cities.
Stay Updated with your Shipment Details
For ordering any product here at Securesextoy, you can always call us on +91 9831491115 or mail us at [email protected].
Alternatively, you can visit www.securesextoy.com and directly place the order.
Customers are welcomed to update details regarding pin code, mobile number, order number or payment. Just after your postal address and payment receipt are accepted, the order will be processed.
All orders are shipped through reputed courier services in accordance with the customer’s address. The time period taken to deliver an order anywhere within India is 3 to 4 business days. In cities like Delhi and Kolkata, the order will be delivered on the same day.
Report within 48 hours for a Wrong Product
A maximum of 48 hours will be given to report in case one receives a wrong or inappropriate product. However, if one fails to inform within this time period, it would lead to cancellation of the request order.
We Replace Products and Do Not Refund
If any inappropriate or wrong product has been delivered, the customer can always send a request for returning a product through an email or call. However, no request for money refund will be accepted.
Damage by the user not to be Considered
If one receives an order unharmed but later he/she damages it accidentally, no return request in such cases will be accepted. Securesextoy, therefore, will not be answerable.